This project focuses on leading CRM and SFA integration capabilities for an AI-powered sales product. The successful candidate will support implementation and configuration, help tailor automated data transfer to customer environments, and shape product features around real business workflows. They will translate customer needs into clear requirements, define product and API specifications, and work closely with engineers to deliver practical, high-impact improvements.
The client is an AI technology company developing large language model-powered products and AI agents designed to improve productivity and operational efficiency across industries. The project offers hands-on exposure to AI product development, enterprise system integration and customer-led product design. It is well suited to someone who enjoys working across business and technology, making decisions in an evolving environment, and contributing directly to the development of innovative SaaS solutions.
Lead the implementation and configuration of CRM and SFA integrations with the AI sales product.
Support customers with automated data transfer, environment-specific settings and integration tuning.
Engage with customers to understand business processes, clarify requirements and identify appropriate solutions.
Organise CRM and SFA data structures and translate customer needs into actionable customisation requirements.
Define product requirements, system specifications and API integration designs.
Collaborate with engineers on technical specifications, feasibility and implementation decisions.
Break down requirements into clear development tasks and maintain alignment across stakeholders.
Establish development priorities based on customer value, product objectives and delivery considerations.
Manage development progress and coordinate release activities to ensure timely delivery.
Identify issues, resolve ambiguity and drive continuous improvements to the product and integration experience.
Experience operating or implementing CRM or SFA platforms such as Salesforce, HubSpot, kintone or similar tools.
Experience as a Product Manager or Product Owner for a SaaS product.
Familiarity with API integrations, system architecture and data exchange patterns.
Understanding of sales operations, sales processes and the information needs of commercial teams.
Experience developing products or customer solutions in a start-up or similarly fast-moving environment.
Exposure to AI-enabled products, large language models or AI agent technologies.
A strong interest in using AI tools to accelerate product discovery, development and continuous learning.
Fluent Japanese communication skills for customer discussions and product development collaboration would be advantageous.
Fixed-Term Employee (Cornerstone)
The successful candidate will be employed by Cornerstone on a fixed-term employment contract and assigned to a client project delivered and managed by Cornerstone.
