About the role

Domain Lead – Peripheral Systems & Integration

Role Purpose

Lead business delivery for the Peripheral Systems & Integration domain, coordinating business requirements, interface contracts, and end-to-end data flows across satellite applications, third-party platforms, and the new core engine.

Key Responsibilities

Domain Ownership: Own delivery for peripheral system integrations including Document Management/ECM, Customer Communication Management (CCM), Mobile Apps, Portals, Data Warehouses, and CRM tools.
Interface & Journey Consistency: Ensure peripheral systems reliably feed and receive data from the core PAS to maintain seamless end-to-end customer and advisor journeys.
Vendor & External Partner Management: Coordinate integrations with external vendors (e.g., payment gateways, medical checkup clinics, print vendors, messaging platforms).
Testing & Readiness: Lead end-to-end Integration Testing (E2E IT), business interface testing, and fallback operational procedures.

Preferred Industry/Domain Experience

Strong background in Life Insurance Ecosystem Architecture, System Integration, CRM, and Digital Channels.
Familiarity with API-first architectures, middleware (ESB/Kafka), enterprise content management, and outbound customer communication engines.

Success Measures

Flawless end-to-end data flow between Core PAS and peripheral systems.
Zero critical interface defects during User Acceptance Testing (UAT).
Uninterrupted operations for external vendor integrations (payment, printing, messaging).

Qualifications & Experience

· Bachelor’s degree in Business, Information Technology, Computer Science or a related discipline.

· At least 12 years of business analysis, project delivery or domain-lead experience in complex transformation programmes.

· Fluent communicator in English and Chinese

Application Process:

As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.

Your application will be considered complete only after you have completed the full registration process on the Keystone AI platform, including creating your profile, uploading your CV, and submitting your application. The AI interview is optional but encouraged and is not required for your application to be considered.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. Read our Privacy Policy.

CGP Group is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Information provided in this advertisement is for recruitment purposes only.