Our client is an international premium lifestyle and sporting goods company with a strong presence in Japan and global markets. The organization combines a distinctive heritage with a modern, digitally focused approach to product development, retail, and customer engagement.
The company fosters a collaborative, entrepreneurial culture in which talented professionals are encouraged to take ownership, build strong partnerships, and contribute ideas that strengthen the business. This is an attractive opportunity to join a globally minded team while working closely with local customers and commercial partners in Japan.
Employees benefit from an environment that values brand excellence, customer focus, integrity, and continuous innovation. The role offers meaningful visibility across key accounts and e-commerce channels, with the opportunity to influence growth in an important and evolving market.
As Key Account & E-commerce Manager, you will be responsible for developing the company’s commercial performance across strategic retail partners and digital sales channels in Japan. You will manage key customer relationships, identify opportunities for growth, and ensure that commercial plans are aligned with overall brand and business objectives.
Your responsibilities will include developing account strategies, managing sales activities and performance, coordinating product and merchandising initiatives, and monitoring market trends and competitor activity. You will also oversee e-commerce development, working to improve online visibility, customer engagement, conversion, and revenue.
The role requires close collaboration with internal teams and external partners, including sales, marketing, merchandising, operations, and key retail accounts. You will combine strategic thinking with hands-on execution, using data and market insight to make decisions and deliver sustainable commercial results.
Proven experience in key account management, e-commerce, sales, or commercial development, ideally within premium consumer goods, fashion, sporting goods, or a related industry.
Demonstrated ability to develop and maintain productive relationships with major retail and commercial partners.
Experience creating account plans, managing sales performance, and delivering revenue growth.
Strong understanding of e-commerce operations, digital merchandising, online customer journeys, and performance measurement.
Ability to analyze sales, customer, and market data and translate insights into practical business actions.
Strong project management skills, with the ability to coordinate multiple stakeholders and priorities.
Commercially minded, customer-focused, and comfortable balancing strategic planning with day-to-day execution.
Excellent communication, negotiation, and presentation skills.
Ability to work effectively in a cross-functional and international environment.
Professional fluency in Japanese and English is expected for collaboration with local partners and global teams.
