Tokyo, Japan
Published on: September 25, 2026
A globally recognised luxury maison, this company has been crafting exceptional crystal creations since 1764. Its collections span lighting, home décor, barware and celebration, combining centuries of craftsmanship with contemporary design and creative expression.
The company is guided by a spirit of innovation, boldness and excellence, bringing together heritage and avant-garde thinking to create objects that define modern elegance. Employees benefit from an international environment, close collaboration with colleagues and teams across Europe, and the opportunity to contribute to the continued growth of an iconic premium brand.
With a strong focus on quality, customer experience and thoughtful execution, the company offers an inspiring setting for professionals who are passionate about luxury, digital commerce and creating meaningful customer journeys.
As E-commerce & Digital Operations Specialist, you will join the E-commerce and CRM team and support the operation of the official online boutique alongside a range of digital initiatives.
You will help deliver a seamless customer experience and support online sales growth by managing day-to-day e-commerce operations, including orders, shipping, returns, exchanges, inventory monitoring and fraud checks. You will coordinate with logistics partners, warehouses and customer service providers to ensure accurate and timely execution.
The role also includes updating product content, visuals and landing pages, coordinating website improvements with the France headquarters, and managing requests to resolve site issues. In addition, you will support digital campaigns, LINE and Instagram activity, online advertising and agency communications. You will prepare sales reports, extract data and contribute to basic performance analysis.
This is an excellent opportunity to work across e-commerce, digital marketing and CRM in a collaborative global environment.
As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.
Your application will be considered complete only after you have completed the full registration process on the Keystone AI platform, including creating your profile, uploading your CV, and submitting your application. The AI interview is optional but encouraged and is not required for your application to be considered.
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CGP Group is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Information provided in this advertisement is for recruitment purposes only.