They are a global organization establishing a new office in the Tokyo area, focused on creating a professional, efficient, and welcoming environment for employees, visitors, and guests. As the team grows, we place a strong emphasis on service excellence, operational discipline, and a collaborative mindset that supports smooth day-to-day office operations.
Their culture values proactive problem-solving, continuous improvement, and teamwork. We take pride in building a bright, comfortable workplace where people can do their best work, support one another, and contribute ideas that enhance the overall employee experience. This is a hands-on, service-oriented environment with a strong focus on workplace quality and operational support.
As a Workplace Coordinator / Workplace Reception Assistant, you will serve as a key front-of-house and workplace support professional, helping ensure a polished reception experience and smooth office operations. Working with a small, highly skilled team, you will support more than 230 employees, visitors, and guests in an office located in Ota City, Tokyo.
Your responsibilities will include greeting and registering visitors, issuing badges, notifying hosts, answering phones, handling incoming and outgoing mail, and maintaining reception and common areas. You will also help manage office supplies, workplace service tickets, executive support needs, vendor access and security compliance, internal events, customer submissions, and general administrative tasks. This is a hands-on role for someone who is organized, proactive, and comfortable managing a variety of priorities in a fast-paced office environment.
Strong customer service mindset and a polished, “white glove” approach
Detail-oriented, organized, proactive, and team-oriented
Able to manage multiple priorities in a fast-paced environment
Strong Japanese communication skills; conversational English is a plus
Basic Google Docs, Sheets, and Slides skills are a plus
