Ho Chi Minh City, Vietnam
Published on: September 15, 2026
The Retail Manager owns the pharmacy channel for the company's prescription (Rx) portfolio in Vietnam: channel strategy, relationships with pharmacy chain head offices, and management of the appointed distributors. This is an individual contributor role with no direct reports, measured on channel health — distribution, availability, sell-out and distributor performance — rather than a personal sales quota.
• Develop and implement the national pharmacy channel strategy for the Rx portfolio, including account segmentation, channel pricing and trade terms.
• Build joint business plans with key pharmacy chains and lead head-office negotiations on listing, visibility, promotions, trade terms and sell-out data sharing.
• Build long-term relationships with chain decision makers and manage chain contracts and rebates in line with company policy and Vietnamese law.
• Act as the single commercial point of contact for the appointed importers and distributors serving the retail channel.
• Agree annual plans with each distributor on coverage, stock holding and service levels, and review performance at least quarterly.
• Manage distributor commercial terms (margin, rebate, credit, claims) and resolve channel conflicts.
• Train and align distributor sales teams on the portfolio and priorities, and validate their stock and secondary sales data each month.
• Work with hospital, medical and marketing teams to convert prescriptions into pharmacy sales and minimise substitution at the counter.
• Monitor coverage, on-shelf availability and competitor activity, and deliver compliant training programmes for chain pharmacists.
• Own the channel demand forecast and reconcile sell-in, sell-out and inventory with Supply Chain and distributors.
• Ensure all channel activities comply with the Law on Pharmacy, prescription medicine advertising and price declaration rules, and Good Pharmacy Practice.
• Manage the channel budget and trade investment, and report monthly performance, risks and actions to management
• Bachelor's degree in Pharmacy preferred; Medicine or Life Sciences accepted.
• At least 6 years of commercial experience in the Vietnamese pharmaceutical industry, including 3+ years owning the retail/pharmacy channel for an Rx portfolio.
• Proven experience managing third-party distributors and negotiating at head-office level with national pharmacy chains (e.g. Long Chau, Pharmacity, An Khang).
• Multinational or originator company experience preferred; comfortable as an individual contributor.
• Solid knowledge of the Vietnamese pharmacy market, distribution system and pharmaceutical regulations.
• Strong negotiation, key account and partner management skills; able to deliver through influence.
• Strong analytical skills (sell-in/sell-out, gross-to-net, forecasting); proficient in Excel and PowerPoint.
• Good business English
To apply, please send your updated CV to Dang Le at [email hidden] , quoting the job title or Click Apply Now.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.
As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.
Your application will be considered complete only after you have completed the full registration process on the Keystone AI platform, including creating your profile, uploading your CV, and submitting your application. The AI interview is optional but encouraged and is not required for your application to be considered.
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CGP Group is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Information provided in this advertisement is for recruitment purposes only.
