Join an international luxury fashion company with a strong appreciation for craftsmanship, creativity, and distinctive design. The organization combines a global perspective with a commitment to delivering memorable customer experiences through carefully curated products and thoughtfully presented stores.
Based in Tokyo, this permanent opportunity offers the chance to work in a dynamic retail environment where service excellence, product knowledge, and attention to detail are highly valued. You will become part of a collaborative team that takes pride in representing a distinctive luxury brand and building lasting relationships with clients. The company provides an engaging setting for individuals who are passionate about fashion, retail, and delivering experiences that reflect high standards.
In this role, you will contribute to the successful day-to-day operation and overall profile of a luxury retail store in Tokyo. You will welcome clients, understand their needs, and provide personalized service that reflects the brand’s identity and values.
Your responsibilities will include presenting products effectively, supporting sales activities, maintaining high visual and operational standards, and ensuring the store remains inviting and well organized. You will also contribute to clienteling, product replenishment, inventory-related activities, and collaboration with colleagues to achieve shared commercial goals.
This role is suited to a customer-focused retail professional who enjoys working in a fast-paced environment and takes pride in creating exceptional in-store experiences.
Previous experience in luxury, fashion, premium retail, hospitality, or another customer-facing environment.
A strong interest in fashion, design, and luxury products.
Excellent communication and interpersonal skills, with the ability to build genuine relationships with clients.
A service-oriented mindset and a commitment to delivering personalized customer experiences.
The ability to understand customer needs and support sales through confident, consultative product presentation.
Strong attention to detail and an appreciation for high standards in store presentation and operations.
A collaborative, dependable, and proactive approach to teamwork.
The ability to remain composed and professional in a fast-paced retail environment.
Good organizational skills, including the ability to manage multiple priorities effectively.
Professional fluency in English and Japanese, or the ability to serve an international clientele effectively.
Prior experience in a luxury retail store in Japan would be an advantage.
Willingness to work a permanent retail schedule, including weekends and holidays when required.
