Join a global technology services organisation helping businesses modernise their operations through innovative digital solutions. The company brings together skilled professionals from around the world to solve complex technical challenges and deliver reliable outcomes for clients across a range of industries.
With a collaborative and inclusive culture, the organisation encourages continuous learning, knowledge sharing and practical problem-solving. Employees are trusted to take ownership, develop their expertise and contribute to projects that have a meaningful impact. This is an attractive opportunity for a technically minded professional seeking long-term career development within an international environment.
As a Field Engineer, you will provide on-site technical support and engineering services for client operations in Tokyo. You will be responsible for installing, configuring, maintaining and troubleshooting technical equipment and systems, ensuring that they operate safely, reliably and efficiently.
Working closely with customers, remote support teams and other technical specialists, you will investigate issues, identify appropriate solutions and communicate progress clearly. The role will involve planned maintenance, fault diagnosis, equipment testing, documentation and escalation of complex problems where required.
This permanent position offers the opportunity to work in a client-facing role, build strong technical expertise and contribute directly to service quality. A professional approach, attention to detail and commitment to customer satisfaction will be essential.
Experience in a field engineering, technical support, infrastructure or systems-based role.
Practical ability to install, configure, maintain and troubleshoot technical equipment and systems.
Strong diagnostic and problem-solving skills, with the ability to investigate faults methodically.
Confidence working independently at customer sites while collaborating effectively with remote and internal teams.
Clear communication skills and a professional, customer-focused approach.
Ability to document work accurately, including maintenance activities, technical findings and resolutions.
Good organisational skills, with the ability to prioritise tasks and manage planned and urgent service requirements.
Commitment to following health, safety, security and operational procedures.
