Our client is an intimate luxury boutique hotel in coastal Kanagawa, Japan, offering refined accommodations alongside distinctive Italian, Japanese, and bar experiences. The property combines thoughtful design, Japanese aesthetics, and personalized omotenashi with an ambitious approach to hospitality.
With a close-knit operating environment and direct access to ownership and hospitality advisors, the hotel offers an opportunity to shape the culture, standards, and long-term direction of a distinctive destination property. Team members are expected to demonstrate care, creativity, professionalism, and a genuine commitment to delivering seamless guest experiences. This is an attractive opportunity for a hospitality leader who values both commercial performance and the details that define exceptional luxury service.
The General Manager will provide overall leadership for the hotel, overseeing operations, guest experience, financial performance, and team development. The successful candidate will define and articulate the property’s long-term vision while translating that vision into effective operating standards, commercial plans, and a consistently elevated guest journey.
Responsibilities will include full P&L management, budgeting, profitability, KPI oversight, cost control, revenue optimization, and luxury-market sales and marketing. The General Manager will lead hiring, coaching, performance management, and cross-functional collaboration across Rooms, Italian dining, Japanese counter service, and lounge and bar operations.
This role will also involve close partnership with the owners, hospitality advisors, business partners, and local community. The successful candidate will bring strong aesthetic judgment and ensure that every aspect of the property reflects its luxury boutique positioning and commitment to refined, personalized hospitality.
