Hong Kong
about 1 hourAbout the role
Act as a key contact point for NBFI corporate clients, delivering premium account servicing and relationship support. Handle end-to-end client inquiries, account maintenance, cash management support, and transaction execution across various banking products.
Key responsibilities
Act as a key contact point for NBFI corporate clients, delivering premium account servicing and relationship support
Handle end-to-end client inquiries, account maintenance, cash management support, and transaction execution across various banking products
Collaborate closely with Relationship Managers, Compliance, Onboarding, and Operations teams to ensure seamless service delivery and regulatory adherence
Monitor transaction flows, assist with ongoing due diligence / KYC reviews, and resolve operational escalations efficiently
Participate in process optimization and service enhancement initiatives to improve overall client satisfaction
About you
Bachelor's degree in Finance, Economics, Business Administration, or related disciplines
3–5 years of relevant experience in client service, account management, or sales support within Corporate Banking, Global Banking, or NBFI segments
Solid understanding of commercial/corporate banking operations, payments, and account maintenance protocols
Excellent communication, problem-solving, and client-facing skills
Proficient in English, Cantonese, and Mandarin (both spoken and written)
