Hong Kong
Published on: September 26, 2026
About the role
Act as a key contact point for NBFI corporate clients, delivering premium account servicing and relationship support. Handle end-to-end client inquiries, account maintenance, cash management support, and transaction execution across various banking products.
Key responsibilities
Act as a key contact point for NBFI corporate clients, delivering premium account servicing and relationship support
Handle end-to-end client inquiries, account maintenance, cash management support, and transaction execution across various banking products
Collaborate closely with Relationship Managers, Compliance, Onboarding, and Operations teams to ensure seamless service delivery and regulatory adherence
Monitor transaction flows, assist with ongoing due diligence / KYC reviews, and resolve operational escalations efficiently
Participate in process optimization and service enhancement initiatives to improve overall client satisfaction
About you
Bachelor's degree in Finance, Economics, Business Administration, or related disciplines
3–5 years of relevant experience in client service, account management, or sales support within Corporate Banking, Global Banking, or NBFI segments
Solid understanding of commercial/corporate banking operations, payments, and account maintenance protocols
Excellent communication, problem-solving, and client-facing skills
Proficient in English, Cantonese, and Mandarin (both spoken and written)
As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.
Your application will be considered complete only after you have completed the full registration process on the Keystone AI platform, including creating your profile, uploading your CV, and submitting your application. The AI interview is optional but encouraged and is not required for your application to be considered.
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CGP Group is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Information provided in this advertisement is for recruitment purposes only.