Our client is a global luxury retail brand with operations in Japan and across the APAC region. The business is focused on delivering premium customer experiences while maintaining high standards in operational excellence, compliance, and brand integrity.
The organization values close partnership with the business, fast and accurate execution, and strong collaboration across markets. It seeks people who can balance local needs with regional priorities, support efficient workflows, and uphold a compliant, service-oriented HR function. In this environment, accountability, responsiveness, and practical problem-solving are essential to supporting both day-to-day operations and long-term growth.
The HR Generalist will serve as a key partner to local business leaders, supporting retail store and office operations in Tokyo. This role covers end-to-end coordination of recruitment, employee relations, compensation administration, and HR budget control, while ensuring alignment with APAC HR priorities and local labor requirements.
The position will manage external vendors, monitor service quality, and help ensure timely and accurate execution of HR processes such as hiring, payroll, bonuses, onboarding, contract renewals, and terminations. The HR Generalist will also handle employee relations matters, support compliance updates and internal training, and contribute to regional HR projects as needed. Success in this role requires strong coordination skills, sound judgment, and the ability to respond quickly in a dynamic business environment.
Bachelor’s degree in HR, Business Administration, or a related field
5+ years of HR experience in recruitment, compensation, and employee relations
Strong knowledge of local labor laws and HR compliance
Fluent English, written and spoken
Luxury retail or fashion experience preferred
Strong communication, problem-solving, and cross-functional coordination skills
Fast execution and responsive follow-up
