This is a financial services organization with operations in Japan, supporting the infrastructure that allows business and client activity to run smoothly and reliably. It is focused on delivering high-quality service, operational discipline, and a strong control environment in a fast-paced, regulated setting.
Its vision is to provide dependable, efficient support that helps the broader business operate at its best. The organization values accuracy, accountability, teamwork, and continuous improvement. Employees are expected to work with professionalism and care, while contributing to a culture that prioritizes client service, compliance, and operational excellence.
The Back Office Operations role is responsible for supporting the day-to-day operational flow of the business, ensuring transactions and related processes are completed accurately, efficiently, and in a timely manner. The position sits at the center of operational support and helps maintain smooth execution across internal teams and external counterparties.
Typical responsibilities include processing and validating operational activity, handling reconciliations and issue resolution, maintaining records and documentation, and coordinating with relevant stakeholders to resolve exceptions. [suggestion: The role may also involve supporting process controls, improving operational workflows, and assisting with reporting or administrative tasks as needed.] Success in this role requires strong attention to detail, responsiveness, and the ability to manage multiple priorities in a structured environment.
[suggestion: Experience in back office, operations, or related support functions in financial services]
Strong attention to detail and accuracy
Good organizational and problem-solving skills
Ability to work effectively with internal teams and external partners
[suggestion: Proficiency in Japanese and English]
[suggestion: Familiarity with operational processes, reconciliations, or trade support]
