We are supporting a global luxury fashion house with a strong reputation for refined client service, quality, and attention to detail. The business is committed to creating a premium experience for every guest, with a particular focus on discretion, hospitality, and consistently high standards.
Its culture values professionalism, teamwork, and a polished approach to customer care. In a fast-paced retail environment, the company places importance on presenting a clean, welcoming space and delivering thoughtful service that reflects the brand’s premium positioning.
This interim role is based in Tokyo and supports the day-to-day operation of a members-only VIP room. You will be the first point of contact for VIP guests, welcoming them professionally and guiding them as needed, while helping to ensure every visit feels smooth, comfortable, and well organised.
The role also includes tea and beverage service, maintaining the cleanliness and order of the salon, and carrying out simple administrative and support tasks such as table setup, data entry, and basic aggregation. You will also assist with inventory management for supplies and food items. Weekend work is required, and the position suits someone who is service-minded, reliable, and able to work carefully in a high-end retail setting.
Polished, professional manner and strong attention to detail
Ability to support VIP guests with discretion and courtesy
Comfortable with tea/beverage service and light administrative tasks
Good organisation skills and a proactive, team-oriented approach
Availability for weekend work
