Our client is a global technology company specializing in secure identity, biometric, cryptographic, payment, and access solutions. Its technologies help governments, financial institutions, transportation organizations, and enterprises create safer, simpler ways for people to pay, connect, travel, and access services.
With teams across multiple continents and a highly international workforce, the company values diversity, collaboration, innovation, and technical excellence. Employees are encouraged to develop their expertise, take ownership, and contribute to solutions that address important challenges in security and digital trust. This is an opportunity to join a purpose-driven organization where you can work with international colleagues, engage with leading customers, and help shape next-generation technologies in a dynamic global environment.
As a Pre-Sales Technical Consultant, you will provide technical expertise to the sales organization, customers, and local partners across Japan’s financial services and payment-related markets. Based onsite in Kawasaki, you will serve as the primary technical contact for pre-sales, implementation, and post-sales activities.
You will manage projects from initial requirements gathering and solution conceptualization through project kickoff, testing, and customer sign-off. Your responsibilities will include supporting card and personalization requirements, white-plastic certification, profile setup, UAT, order management, and partner coordination. You will also present products and services to customers, support customer relationships, and lead the resolution of technically complex complaints.
Working closely with the country leadership, regional and global product teams, support functions, and personalization partners, you will ensure projects meet customer expectations, security policies, and applicable payment-scheme requirements.
