Join a global technology organization that delivers integrated digital solutions for pharmaceutical and biotech manufacturing. Its manufacturing execution software helps customers control, document, and optimize the production of life-saving therapies while meeting demanding quality and regulatory standards.
The company combines deep industry expertise with a collaborative, international culture. Employees work alongside colleagues and customers across markets, contributing to technically challenging projects that support the ongoing transformation of manufacturing through digitalization and automation. With open communication, lean structures, and strong team spirit, the organization offers an environment where professionals can take on responsibility quickly, build specialized expertise, and pursue long-term career development.
As a Consultant, you will support customers throughout all phases of manufacturing execution system software projects. You will translate customer requirements and process specifications into effective system solutions, including the configuration of electronic master batch records.
Your responsibilities will include investigating and documenting customer issues, troubleshooting and reproducing software problems, supporting validation activities, and helping ensure successful project delivery. You will also organize and lead product workshops for customer teams, either on-site or remotely, and develop a strong understanding of pharmaceutical manufacturing processes and MES functionality.
Working closely with international colleagues and client stakeholders, you will build trusted relationships, provide confident guidance, and identify potential opportunities to expand customer partnerships. The role is based in Tokyo and includes travel within Japan and internationally as needed.
Bachelor’s degree in information technology, computer science, pharmaceutical manufacturing, or a related field.
Experience working with software project life cycles and manufacturing execution systems.
Knowledge of pharmaceutical production processes, software configuration, or regulated manufacturing environments.
Ability to quickly learn complex MES functionality and translate business and process requirements into practical system solutions.
Experience with MES implementation, validation, troubleshooting, or electronic batch record configuration is highly valued.
Strong communication and presentation skills, with confidence working directly with customers and larger groups.
Self-motivated, energetic, enthusiastic, and comfortable taking ownership of responsibilities.
Collaborative working style and the flexibility to adapt to changing project and customer needs.
Fluency in Japanese and English; knowledge of German or Korean is a plus.
Willingness to travel within Japan and internationally when required.
