Kyoto, Japan
about 11 hoursOur client operates a hotel in Kyoto, Japan, where dependable technology helps bring together guest services and essential hotel operations. The IT team supports systems used across departments, from front office and finance to meetings and events, helping colleagues deliver a smooth experience for guests around the clock.
This is an opportunity to contribute in a hands-on role within an on-site hotel environment, where technology reliability and responsive service matter every day. The position offers exposure to a broad range of hotel systems and the chance to take part in upgrades and technology projects. Benefits include staff meals, an employer discount, 120 days off, and 10 paid leave days, with paid leave increasing after the first year.
As IT Supervisor, you will support the daily operation, maintenance, and availability of the hotel’s technology. You will troubleshoot system, network, and user issues; maintain computers and applications; and assist with user access, server performance, backups, and recovery procedures. You will help keep critical hotel systems—including property management, point-of-sale, telephony, and internet access—functioning reliably around the clock.
You will also support wired and wireless networks, Active Directory, firewalls, and cybersecurity measures, as well as applications used by operational and administrative teams. The role includes coordinating with vendors, contributing to hotel and corporate IT projects, and providing technical support in guest rooms, meeting spaces, conferences, and special events. You may provide on-call support for critical systems when needed and will work with the Director of IT or finance leadership as priorities require.
