Our client is a security systems services organization operating in Japan, focused on delivering reliable technical solutions and high-quality service to its customers. The business is built around client satisfaction, operational excellence, and strong internal standards for project execution.
The company values accountability, collaboration, and continuous improvement. Team members are expected to work closely with clients, internal stakeholders, and subcontractors while maintaining a strong commitment to safety, quality, and professional development. Technical capability, responsiveness, and the ability to improve skills over time are central to the culture.
The Project Manager will be responsible for delivering projects on schedule, within budget, and to both client expectations and internal installation standards. Based in Tokyo and working onsite, this role sits within the Service Department and combines project management, client coordination, and technical service support.
Key responsibilities include project preparation, scheduling, budget review, kickoff meetings, and managing all related documentation. The role also involves site meetings, preparation and distribution of meeting minutes, internal coordination, and regular communication with clients. In addition, the Project Manager will manage project teams and subcontractors, provide troubleshooting support, make on-site decisions within authorized limits, and ensure timely weekly progress reporting and project closeout communication.
Project management experience delivering work on schedule and within budget
Background in security systems service and troubleshooting
Strong client coordination, reporting, and meeting management skills
Experience managing project teams and subcontractors
Based in Japan and comfortable with onsite work; [suggestion: strong technical aptitude and a commitment to continuous development]
