Tokyo, Japan
about 1 hourOur client is a globally recognized luxury goods and jewelry company known for transforming natural materials into exceptionally refined crystal creations. With a heritage rooted in craftsmanship, artistry, and French elegance, the company creates objects that bring beauty and celebration into everyday life.
The organization combines the expertise of skilled artisans with the ambition of an international luxury business. Employees are encouraged to uphold the highest standards of quality, contribute their expertise, and support an environment where creativity, precision, and excellence are valued. This is an opportunity to join a prestigious brand with a distinctive identity and to help shape the technology foundations supporting its presence in Japan.
The IT Manager will oversee technology operations for the company’s activities in Japan, ensuring that systems, infrastructure, applications, and user support enable the business to operate effectively. Based in Tokyo, this role will serve as a trusted technology partner to local business teams while coordinating with regional or global stakeholders as needed.
The position will manage day-to-day IT service delivery, help maintain secure and reliable systems, and support technology initiatives that enhance retail, corporate, and operational performance. Responsibilities will include coordinating vendors and external partners, managing incidents and requests, supporting projects and implementations, monitoring IT processes, and promoting adherence to company standards and policies.
This role requires a hands-on, service-oriented leader who can balance operational priorities with longer-term improvements in a fast-paced luxury retail environment.