Our client is a forward-thinking, Bitcoin-focused company building products, experiences, and community around the future of digital assets. With a culture that values ownership, creativity, and practical problem solving, the organization brings together people who are passionate about technology, culture, and meaningful customer experiences.
This is an opportunity to join a fast-paced, international environment where ideas move quickly and individuals can make a visible impact. The company combines entrepreneurial energy with a strong commitment to distinctive, culture-first branding. Employees are encouraged to collaborate across functions, take initiative, and help shape how the organization engages with its global community.
As Operations Lead, you will oversee the day-to-day operations and growth of the company’s official e-commerce platform and pop-up stores. You will manage inventory, logistics, fulfillment, and customer service workflows, ensuring a reliable and high-quality experience from purchase through delivery and post-purchase support.
You will also coordinate product management, merchandising, seasonal campaigns, and platform UI/UX updates. By monitoring sales performance, web metrics, and customer insights, you will identify opportunities to improve conversion, operational efficiency, and customer satisfaction. Working closely with marketing, sales, product, and creative teams, you will help grow the e-commerce business while maintaining a distinctive Bitcoin-native brand experience.
