Tokyo, Japan
Published on: October 29, 2026
This premium Japanese fashion business combines a strong heritage in craftsmanship with contemporary fashion design. Its products reach customers across Japan and international markets, and its retail teams play an important role in bringing the brand experience to life. The organisation values commercial performance, consistent standards and a high-quality customer experience. For an experienced retail leader, it offers the opportunity to shape the performance and development of a national store network, work across key business functions and contribute to the company’s long-term growth.
As Retail Director, you will lead the retail business across Japan, setting strategy and driving sales, profitability and operational performance across the store network. Based in Tokyo, you will oversee business planning, budgets, forecasts and KPIs, using sales results, customer trends and market insight to identify opportunities and guide priorities.
You will ensure strong execution across store operations, customer service, visual merchandising, inventory management and compliance. Working closely with teams including Merchandising, Marketing, Supply Chain and HR, you will improve store productivity and deliver a consistent customer experience. You will lead and develop retail managers and teams, building organisational capability and a culture of accountability. You will also support network development, including store openings, relocations, renovations and lease renewals, and travel regularly within Japan to visit stores and review performance.
A bachelor’s degree in Business Administration, Retail Management, Marketing or a related discipline.
At least 12 years’ retail management experience, including five or more years in a senior leadership role overseeing multiple stores or regions.
A track record of improving sales, profitability and operational performance in a retail environment.
Strong knowledge of retail operations, business planning, customer experience and commercial management.
Experience leading large teams and developing high-performing retail organisations.
Strong analytical, commercial and problem-solving skills, with the ability to turn data into practical business strategies.
Excellent leadership, communication, stakeholder-management and presentation skills.
Native or fluent Japanese and business-level English.
Willingness to travel regularly within Japan.
As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.
Your application will be considered complete only after you have completed the full registration process on the Keystone AI platform, including creating your profile, uploading your CV, and submitting your application. The AI interview is optional but encouraged and is not required for your application to be considered.
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CGP Group is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Information provided in this advertisement is for recruitment purposes only.
