We are a global flexible workspace provider helping organizations and individuals work more effectively through adaptable office solutions. Our platform supports a wide range of clients, from startups and small businesses to large multinational companies, by offering workspaces and communities tailored to their needs.
Our mission is to make it easier for people to have a great day at work, wherever they are. We value service, professionalism, adaptability, and a strong sense of community. Through our portfolio of office and workspace solutions, we focus on delivering choice, convenience, and a welcoming environment for every customer.
As a Community Associate, you will be the front line of the workspace, supporting daily facility operations and creating a positive experience for customers. This is a customer-facing role that combines hospitality, administration, and hands-on problem solving in a fast-paced environment.
Your responsibilities will include mail handling, phone support, shipping packages, ordering office supplies, preparing copies, guiding customers to meeting rooms, serving drinks, and preparing meeting rooms and new customer move-ins. You will also support facility management tasks such as moving furniture, setting up phones, troubleshooting issues, handling payment-related administrative work, and helping plan and run community events. The role requires someone who is approachable, proactive, and comfortable communicating with customers in a professional and friendly way.
Customer service or hospitality experience, preferably in a retail or similar environment
Experience using office equipment such as copiers
Experience with MS Office
Strong communication skills and a customer-first mindset
Positive, adaptable, and comfortable with English
