Client is a global legal AI company combining advanced AI technology with legal and contract expertise. Since our founding, we have focused on building AI-powered services that help organisations work faster, make better decisions, and improve the quality of their legal operations. Our products support customers across a range of business contexts and continue to evolve through close collaboration between legal specialists, engineers, product teams, and customer-facing functions.
Our vision is to deliver practical, trustworthy AI that solves real business problems. We value customer success, continuous improvement, and open collaboration across teams. We are also committed to expanding the reach of our solutions while maintaining a strong standard of product quality, technical excellence, and responsiveness to market needs.
As a Solution Consultant, you will act as the bridge between sales, product, development, marketing, and customers. Your core purpose will be to use your product and technical knowledge to design and propose the most suitable solutions, support demonstrations and technical discussions, and help customers successfully launch and adopt the product.
You will work closely with enterprise sales to understand customer needs, create proposals based on current product capabilities and limitations, and answer technical questions promptly and accurately. You will also support implementation projects through to go-live, with a strong focus on customer success.
In addition, you will contribute to broader commercial growth by supporting seminars, events, and sales enablement, creating reusable proposal materials and demo content, and sharing product know-how internally. You will also collaborate with development and marketing to improve product quality, strengthen market awareness, and remove technical barriers to sales.
Experience in IT product solution sales, pre-sales, solution engineering, IT consulting, or as an SIer project leader
Strong ownership of technical problem-solving across pre-sales and post-sales situations
Ability to listen carefully, analyse customer issues, and involve stakeholders effectively
Excellent Japanese communication and presentation skills