Hong Kong
about 1 hourDomain Lead – New Business & Underwriting
Role Purpose
Lead business delivery for the New Business & Underwriting domain during core insurance migration, integrating requirements, decisions, and operational readiness across customer onboarding, lead-to-issue workflows, underwriting rules engines, and policy issuance.
Key Responsibilities
Domain Ownership: Own the scope, delivery plan, and business outcomes for end-to-end New Business journeys (application intake, medical/financial underwriting, e-KYC, auto-underwriting engines, and policy issuance).
Requirements & Design: Consolidate requirements for digital application forms, straight-through processing (STP) rules, rating engines, and underwriting workbench integrations.
Vendor & Tech Integration: Partner with tech teams and third-party software vendors to migrate legacy application data, rulesets, and pending-issue workflows to the target platform.
Dependency Management: Manage critical interfaces between New Business, Sales Channels (Agency/Bancassurance), Product Configuration, and Policy Servicing.
Testing & Readiness: Lead business acceptance testing (BAT), underwriting rule validation, and operational readiness for underwriting and new business operations teams.
Preferred Industry/Domain Experience
Deep Life Insurance knowledge in New Business intake, underwriting rules, e-Applications, and policy issuance.
Hands-on experience with automated underwriting systems (e.g., Munich Re ALLFINANZ, RGA AURA, SCOR) and core platform new business modules.
Success Measures
High Straight-Through Processing (STP) rates post-migration.
Seamless transition of new business workflows with zero operational disruption to sales channels.
Timely validation of complex underwriting logic and rating rules.
Qualifications & Experience
· Bachelor’s degree in Business, Information Technology, Computer Science or a related discipline.
· At least 12 years of business analysis, project delivery or domain-lead experience in complex transformation programmes.
· Fluent communicator in English and Chinese
