Hong Kong
Published on: September 28, 2026
Domain Lead – New Business & Underwriting
Role Purpose
Lead business delivery for the New Business & Underwriting domain during core insurance migration, integrating requirements, decisions, and operational readiness across customer onboarding, lead-to-issue workflows, underwriting rules engines, and policy issuance.
Key Responsibilities
Domain Ownership: Own the scope, delivery plan, and business outcomes for end-to-end New Business journeys (application intake, medical/financial underwriting, e-KYC, auto-underwriting engines, and policy issuance).
Requirements & Design: Consolidate requirements for digital application forms, straight-through processing (STP) rules, rating engines, and underwriting workbench integrations.
Vendor & Tech Integration: Partner with tech teams and third-party software vendors to migrate legacy application data, rulesets, and pending-issue workflows to the target platform.
Dependency Management: Manage critical interfaces between New Business, Sales Channels (Agency/Bancassurance), Product Configuration, and Policy Servicing.
Testing & Readiness: Lead business acceptance testing (BAT), underwriting rule validation, and operational readiness for underwriting and new business operations teams.
Preferred Industry/Domain Experience
Deep Life Insurance knowledge in New Business intake, underwriting rules, e-Applications, and policy issuance.
Hands-on experience with automated underwriting systems (e.g., Munich Re ALLFINANZ, RGA AURA, SCOR) and core platform new business modules.
Success Measures
High Straight-Through Processing (STP) rates post-migration.
Seamless transition of new business workflows with zero operational disruption to sales channels.
Timely validation of complex underwriting logic and rating rules.
Qualifications & Experience
· Bachelor’s degree in Business, Information Technology, Computer Science or a related discipline.
· At least 12 years of business analysis, project delivery or domain-lead experience in complex transformation programmes.
· Fluent communicator in English and Chinese
As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.
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CGP Group is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Information provided in this advertisement is for recruitment purposes only.