Our client is a leading cloud-based security provider in Japan, helping organizations adopt cloud technologies with confidence. Its solutions add an essential layer of protection to widely used business applications and support companies as they modernize their systems and operations.
The company fosters a collaborative, technology-driven culture where curiosity, continuous improvement, and practical innovation are highly valued. Employees have the opportunity to work at the intersection of security, cloud technology, data, and artificial intelligence while contributing to initiatives with broad business impact. This is an attractive environment for professionals who enjoy improving how teams work, exploring emerging technologies, and turning new ideas into scalable solutions.
The role is based at the company’s Tokyo headquarters in a hybrid work environment, offering flexible working hours with core hours from 10:00 a.m. to 3:00 p.m.
As an AI Operations professional, you will improve business processes, marketing operations, data administration, and workflow execution through technology and automation. You will identify opportunities to make daily operations more efficient, evaluate practical applications for artificial intelligence, and help teams adopt smarter ways of working.
Your responsibilities will include using AI tools such as ChatGPT, Google Gemini, and Claude Code to streamline workflows and improve productivity. You will also support approval and expense-processing workflows, contribute to digital transformation initiatives, and work with a range of business technologies and platforms.
Depending on business needs, you may manage or support tools such as Salesforce, Adobe Marketo Engage, Tableau, Google Analytics, Google Workspace, Microsoft Clarity, Ask One, and Sansan. Success in this role requires strong operational judgment, an interest in automation, and the ability to collaborate with stakeholders across the organization.
