CGP Group is looking for an AI & Systems Project Coordinator to support the rollout, adoption, and continuous improvement of Keystone AI, Spott, Ringover, and other internal technology systems used across the group.
This role will focus on project follow-up, user training, system coordination, feedback collection, and making sure different platforms work smoothly from a user perspective. The ideal candidate should be organized, tech-savvy, comfortable with AI tools, and able to communicate clearly between business users, management, vendors, and product teams.
This is not a software developer role, but strong AI literacy and the ability to learn and explain technology products are essential.
Follow up on project progress, tasks, timelines, issues, and next steps for Keystone AI, Spott, Ringover, and related systems.
Support user training for Keystone AI, Spott new feature releases, Ringover workflows, and other internal technology tools.
Prepare simple user guides, FAQs, SOPs, training materials, and workflow documentation.
Test systems and workflows from a user perspective to ensure everything works properly across different platforms.
Collect user feedback, questions, bugs, workflow issues, and improvement requests.
Communicate clearly with product, technology, vendor, and operations teams on issues or opportunities for improvement.
Track open issues and follow up until they are resolved.
Prepare meeting notes, project updates, and progress summaries for management.
Help drive system adoption across consultants, managers, and operations teams.
Strong AI literacy is mandatory, with practical experience using tools such as ChatGPT, Claude, Gemini, Perplexity, or open-source AI models.
Comfortable learning and using technology systems, SaaS tools, AI products, CRM/ATS platforms, or workflow tools.
Strong follow-up ability, attention to detail, and sense of ownership.
Good communication skills and confidence working with different stakeholders.
Able to explain system workflows clearly to business users.
Able to document issues, feedback, processes, and training materials in a simple and structured way.
Organized, proactive, hands-on, and willing to push tasks forward independently.
Good written and spoken English. Mandarin would be an advantage.
Experience or internship exposure in project coordination, operations, product support, user training, business analysis, recruitment, HR tech, or SaaS implementation.
Familiarity with recruitment systems, CRM, ATS, calling platforms, reporting tools, or AI automation tools.
Interest in recruitment technology, AI agents, digital transformation, and business operations.
We are open to candidates with different levels of experience, including fresh graduates, as long as they are technically savvy, highly organized, strong communicators, and already comfortable using AI tools in their daily work.
The ideal candidate is someone who can help CGP Group turn Keystone AI, Spott, Ringover, and other systems into tools that users understand, adopt, and use effectively.
Full-time
