Functional Lead - SuccessFactors (HRIS, HRIT, HCM, HR Tech)

About the Role

Our client is seeking an experienced Functional Lead - HRIS / HRIT to drive the design, optimization, and adoption of enterprise HR systems and processes across the employee lifecycle.

This role will serve as the key bridge between HR stakeholders, technology teams, and external partners to ensure HR processes are streamlined, scalable, and effectively enabled through technology. You will play a critical role in supporting HR transformation initiatives and delivering an improved employee and manager experience.

Key Responsibilities

• HR Process & Systems Leadership

• Lead the functional design and continuous improvement of HR processes across the employee lifecycle, including:

  • Core HR

  • Talent Acquisition

  • Performance Management

  • Learning & Development

  • Rewards & Recognition

  • Workforce Administration

• Translate business requirements, HR policies, and operating models into effective system-enabled processes.

• Review and optimize existing HR processes to improve efficiency, consistency, and user experience.

• Stakeholder & Vendor Management

• Act as the primary functional point of contact between HR, technology teams, and external vendors.

• Collaborate with business stakeholders to identify opportunities for process improvement and automation.

• Partner with technical teams to ensure solutions are aligned with business objectives and user needs.

• Governance & Delivery

• Define functional requirements and acceptance criteria for system enhancements and projects.

• Support testing activities, including User Acceptance Testing (UAT), and ensure solutions meet business expectations.

• Drive change readiness, impact assessments, release planning, and business adoption initiatives.

• Establish and maintain governance frameworks for People Systems enhancements and ongoing improvements.

• Continuous Improvement

• Monitor system adoption, process performance, and user feedback.

• Identify opportunities to simplify workflows, reduce manual effort, and enhance operational effectiveness.

• Champion best practices in HR process design and workforce technology.

Requirements

Essential

• 8+ years of experience in one or more of the following areas:

• HR Transformation

• HR Operations

• HR Technology / People Systems

• HR Process Improvement

• Strong experience designing and improving end-to-end HR processes.

• Demonstrated ability to translate business requirements and HR policy into system-enabled solutions.

• Experience working with enterprise HR platforms, preferably, SAP SuccessFactors.

• Strong stakeholder management and communication skills.

• Experience working across business, technology, and vendor teams.

Preferred

• Experience within large-scale or complex enterprise environments.

• Familiarity with HR governance, compliance, and workforce management practices.

• Exposure to HR transformation, digitalization, or process harmonization initiatives.

• Experience driving user adoption and change management activities.
  
  EA License: 21S0698
  EA Personnel Number: R1112793