Japan
Published on: November 13, 2026
The organisation provides technical products and services to the paper industry, helping mills improve the performance, reliability and efficiency of their operations. Its work combines engineering expertise with practical, customer-focused support, including the development of roll solutions tailored to customers’ operating conditions.
In this role, you will work with colleagues across commercial, engineering, manufacturing and service teams, drawing on an international network of expertise to respond to customer needs. The working environment values collaboration, technical problem-solving, responsive service and continuous improvement. A strong focus on health, safety and responsible business practices underpins the work. For an experienced paper-industry professional, this is an opportunity to build trusted customer relationships and make a direct contribution to customers’ operational performance and business growth.
As Sales Manager for the Rolls business in Japan, you will combine sales development with technical consulting and customer support. You will develop and deliver plans to grow the business, strengthen existing customer relationships and identify new opportunities across the region. You will also maintain a clear sales pipeline, support forecasting and contribute to commercial negotiations.
Working directly with paper mills, you will assess operating conditions and customer requirements, recommend appropriate roll designs and solutions, and help resolve technical and performance issues. This may include investigating causes of roll failures, wear or operational inefficiencies, as well as supporting installation, commissioning and performance improvement. You will coordinate with specialist and cross-functional teams to provide timely, reliable support, and share market and customer insights with colleagues. The role is based in Tokyo or may be home-based in a selected region of Japan, with frequent customer travel and occasional international travel.
A bachelor’s degree in mechanical, electrical, chemical or paper technology engineering, or a related discipline.
Experience in sales, business development or management within Japan’s paper industry, with a proven record of sales achievement.
Established relationships with Japanese paper mills and the ability to develop trusted customer partnerships.
Experience developing technical solutions to customer issues; direct experience in the paper industry is a strong advantage.
The ability to assess roll applications, recommend suitable designs and solutions, and troubleshoot customer problems. Experience with paper machine rolls, related equipment or paper machine clothing is an advantage.
Strong commercial, communication, presentation and negotiation skills, with the ability to explain technical benefits clearly to varied stakeholders.
A self-directed approach and the ability to work independently with minimal supervision.
Willingness and ability to travel frequently within Japan and internationally when required, including at short notice.
As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.
Your application will be considered complete only after you have completed the full registration process on the Keystone AI platform, including creating your profile, uploading your CV, and submitting your application. The AI interview is optional but encouraged and is not required for your application to be considered.
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CGP Group is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Information provided in this advertisement is for recruitment purposes only.