The client is a large international logistics provider supporting a diverse portfolio of industries, including technology, apparel, food delivery, pharmaceuticals, defense, heavy haul cargo, and consumer products. They services span warehouse operations, customs clearance, supply chain support, local courier services, and freight forwarding.
They operate with a global mindset and value speed, accountability, teamwork, and continuous learning. Our culture emphasizes taking initiative, building strong relationships with customers and partners, and delivering reliable service in fast-moving environments. We are looking for people who are open-minded, proactive, and motivated to contribute to a growing international business.
As a Freight Forwarding Specialist, you will support the Forwarding Team across ocean, air, and land transport operations. This role is responsible for managing shipments from quotation through invoicing, ensuring each step is handled accurately, efficiently, and within required deadlines.
You will arrange bookings with airlines and shipping lines, communicate with carriers and NVOCCs, and coordinate with overseas customers by email in English. You will also handle cost inquiries, prepare and submit quotations, issue invoices after shipment completion, and manage operational tasks in CargoWise. The role requires strong ownership, the ability to work under pressure, and consistent communication with both vendor partners and clients. Each shipment is assigned to an individual trade operator, so attention to detail and independent execution are essential.
Bachelor’s degree
Business-level Japanese and English, written and spoken
Freight forwarding experience in ocean and/or air
Strong teamwork and independent problem-solving skills
Open-minded, eager to learn, and able to work well under pressure
Monthly incentive plan based on individual performance
Annual bonus may be provided based on company and individual performance
Social insurance fully covered; commuting expenses paid
35 hours of fixed overtime included, with additional overtime paid separately
Flexible working hours (flex time system)
