Our client is a global industrial machinery group supplying advanced equipment and technical solutions to manufacturing customers across Asia. Its Japanese operation combines a professional showroom environment with hands-on field service, supporting customers through demonstrations, installations, repairs and ongoing technical assistance.
The business values technical excellence, customer commitment, practical problem-solving and collaborative teamwork. Employees enjoy the opportunity to work with sophisticated machinery, engage directly with customers and contribute to a growing regional operation. This is an attractive environment for an engineer who enjoys variety, responsibility and working at the intersection of mechanical, electrical and automation technologies.
As Showroom Manager / Senior Field Engineer, you will be responsible for maintaining the Osaka showroom and providing hands-on technical support to customers across Japan and occasionally neighbouring countries. Approximately 40–50% of your time will be showroom-based, with the remainder spent supporting field activities.
Your responsibilities will include preparing machinery and materials for demonstrations, maintaining tools and equipment, managing inventory, and coordinating incoming and outgoing machines, deliveries and shipments. You will also conduct demonstrations, installations, repairs and ad hoc technical support. Reporting to the local Service Manager, you will act as a trusted technical representative, responding calmly and effectively to customer needs while ensuring the showroom remains safe, organised and ready for use.
