Domain Lead – Channel Management & Compensation

Domain Lead – Channel Management & Compensation

Role Purpose

Lead business delivery for the Channel Management & Compensation domain, driving distribution setup, agent/broker hierarchy management, commission rules, incentives, and channel portal integrations.

Key Responsibilities

• Domain Ownership: Own domain scope for Distribution Hierarchy setup, Agent/Bancassurance Licensing & Onboarding, Commission Calculations, Bonus Schedules, and Overrides.

• Compensation Rules Integration: Translate complex agency compensation schemes, bancassurance revenue sharing models, and broker fee structures into core compensation engines.

• Channel Operations Alignment: Coordinate with Agency Operations, Partnership Teams, and Finance to ensure timely and accurate commission payouts.

• Testing & Validation: Lead compensation calculation validation, commission statement matching, and channel reporting testing.

Preferred Industry/Domain Experience

• Deep experience in Life Insurance Distribution Operations, Agency Management, or Commission & Incentive Systems.

• Familiarity with multi-tier agency structures, bancassurance compensation mechanics, and distributor portals.

Success Measures

• Zero disruption to distributor commission statements and payout cycles during migration.

• Complete alignment between migrated distribution hierarchies and actual field structures.

• Timely business sign-off on complex compensation models and incentive rules.

Qualifications & Experience

·         Bachelor’s degree in Business, Information Technology, Computer Science or a related discipline.

·         At least 12 years of business analysis, project delivery or domain-lead experience in complex transformation programmes.

·         Fluent communicator in English and Chinese