Our client is a global healthcare technology company dedicated to enabling better, smarter, and safer healthcare. Through innovative medical equipment and solutions, the organization helps improve patient outcomes and support healthcare professionals around the world.
The company fosters a purpose-driven, collaborative culture where employees are encouraged to solve complex challenges, improve how work gets done, and make a meaningful impact. It offers the opportunity to work in an international environment alongside colleagues across functions, regions, and cultures. Employees are valued for their expertise, accountability, and commitment to continuous improvement.
This is an attractive opportunity for an HR professional who wants to contribute to a respected healthcare organization while helping shape efficient, employee-focused HR services in Japan.
As HR Services Coordinator/Team Leader, you will lead and coordinate HR service delivery for Japan, ensuring reliable, compliant, and employee-centered support across the organization. You will manage day-to-day operations while guiding the team and partnering with local HR colleagues, Centers of Expertise, vendors, and global stakeholders.
Your responsibilities will include overseeing employee lifecycle processes, benefits and pension administration, health insurance-related activities, issue resolution, and service continuity. You will monitor operational performance, provide reporting and analytics, and identify opportunities to simplify, standardize, digitize, and automate processes.
You will also ensure alignment with Japanese labor regulations and internal standards, manage operational risks, and promote consistent service quality. Success in this role requires a hands-on leader who can balance immediate operational needs with longer-term improvements to employee experience and HR service effectiveness.
