Location not specified
Published on: October 28, 2026
Manulife Hong Kong operates in the insurance industry. This opportunity is within its digital platform function, supporting digital channels and mobile applications through platform improvements, performance monitoring, and coordinated delivery. The role works across Product Owners, Technical Leads, and cross-functional teams to help translate platform priorities into reliable digital experiences.
Company-specific information about Manulife Hong Kong’s culture, values, broader product portfolio, and employee experience was not provided [N/A]. For candidates interested in applying digital product and technology skills in an insurance setting, this role offers exposure to platform operations, agile delivery, and user-focused enhancements.
As Digital Platform Manager, you will support the execution of platform roadmaps, optimize feature delivery, and help ensure smooth operations across digital channels and mobile applications. Partnering with Product Owners, Technical Leads, and cross-functional teams, you will help prioritize work, facilitate agile squad delivery, and move platform improvements from planning through implementation.
You will monitor platform KPIs, user feedback, and application performance to identify anomalies and operational issues, investigate root causes, and recommend corrective actions. You will also contribute to performance dashboards and squad-level reporting, support digital data enablement, and advise business stakeholders on practical technology considerations. Throughout delivery, you will champion user-centered design, UX best practices, and accessibility. You will keep abreast of developments such as AI, open APIs, and mobile frameworks, assessing their potential to support relevant platform enhancements.
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field, and 5+ years of relevant digital platform, product management, or fintech delivery experience.
Experience with agile and Scrum practices, backlog management, and facilitating squad delivery.
Understanding of mobile development, APIs, cloud environments, analytics, cybersecurity, and financial-services privacy and compliance.
Strong analytical, troubleshooting, communication, and stakeholder collaboration skills.
Hong Kong or APAC financial-services experience and familiarity with Jira, Confluence, or analytics tools are preferred.
As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.
Your application will be considered complete only after you have completed the full registration process on the Keystone AI platform, including creating your profile, uploading your CV, and submitting your application. The AI interview is optional but encouraged and is not required for your application to be considered.
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CGP Group is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Information provided in this advertisement is for recruitment purposes only.
