Our client is a growing hospitality technology company that provides software and digital services to hotels and accommodation providers. Its solutions support hotel booking, customer engagement, artificial intelligence–powered communication, payment, and related operational needs.
The company combines the pace and innovation of a technology business with a clear focus on improving the guest experience and helping hospitality providers operate more effectively. Employees work in a collaborative, internationally minded environment where creativity, customer empathy, and thoughtful execution are highly valued. This is an opportunity to join a business at an exciting stage of growth, with the scope to influence how digital products and experiences are designed for customers across multiple markets.
As Director of Design, you will define and advance the company’s design vision across its suite of hospitality technology products and services. You will establish a consistent, high-quality user experience while ensuring that design directly supports customer needs and business objectives.
You will lead design strategy, standards, processes, and team development across product and customer-facing experiences. Working closely with product, engineering, marketing, and commercial stakeholders, you will translate complex business and user requirements into intuitive, scalable solutions. You will champion user-centered design, strengthen collaboration across functions, and help embed design thinking throughout the organization.
This role combines strategic leadership with hands-on influence. You will shape the design organization, mentor talent, guide prioritization, and ensure that the company delivers cohesive experiences that improve usability, engagement, and customer value.
