They are a global luxury retail company focused on delivering exceptional experiences to clients while maintaining a high standard of operational excellence. Their people-first culture values collaboration, accountability, service mindset, and continuous improvement.
Their mission is to support the business through accurate information, strong governance, and efficient processes. They value professionals who can combine rigor with agility, stay ahead of trends, and use digital tools to improve how work gets done. Above all, they look for individuals who are proactive, dependable, and able to build trusted partnerships across the organization.
As Human Resources Manager, you will provide high-quality support to employees, managers, and teams across compensation & benefits, employee relations, and HR operations. Reporting to the Japan Human Resources Director, you will play a key role in ensuring accurate HR data, sound labor practices, and efficient business processes that support the Japan organization.
Your responsibilities will include managing annual performance review and merit increase processes, salary benchmarking, monthly FTE and cost closure, personnel cost analysis, budgeting and forecasting, and KPI reporting. You will also partner closely with Retail, WW HR, Finance, and Legal on employee relations matters, policy updates, and separation cases to ensure full compliance. In addition, you will help improve HR workflows through digital tools and support general affairs, retail operations, and health and safety-related coordination.
Bachelor’s degree or above; 5+ years of HR experience [suggestion]
Strong employee relations and local labor law knowledge
Fluent Japanese and English, written and spoken
Experience in retail or luxury industry preferred
Excellent communication, organization, and planning skills
Confident, self-driven, and collaborative [suggestion: service-minded]
