To support, maintain, and enhance the Bank's server and infrastructure platforms, ensuring high availability, security, performance, and resilience across data centre, cloud, and branch environments.

Role Overview

•                    Provide day-to-day operational support for Windows and Linux server infrastructure.

•                    Manage and maintain Microsoft Windows Server, Active Directory, DNS, DHCP, Group Policy, and related infrastructure services.

•                    Administer Microsoft Exchange, WSUS, and server patch management processes.

•                    Support and maintain data centre infrastructure, including servers, virtualisation platforms, storage, and backup solutions.

•                    Perform system monitoring, troubleshooting, performance tuning, and root cause analysis.

•                    Execute infrastructure changes, upgrades, patching, and technology refresh activities.

•                    Support hybrid infrastructure connectivity between on-premises and cloud environments.

•                    Work closely with IT Security on vulnerability remediation, security hardening, and compliance initiatives.

•                    Maintain infrastructure documentation, technical procedures, and operational standards.

•                    Participate in after-hours maintenance and on-call support as required.

Ideal Profile

•                    Bachelor's Degree in Computer Science, Information Technology, or a related discipline.

•                    Microsoft certifications are preferred.

•                    Certifications in Linux, Cloud, Cybersecurity, or DevOps technologies would be an advantage.

•                    Minimum 5 years of relevant experience in system administration and infrastructure support.

•                    Manage and maintain Microsoft Windows Server platforms, including Active Directory, GPO, Exchange, WSUS, and related infrastructure services.

•                    Experience in Linux server administration (e.g. Red Hat) in production environments.

•                    Experience with VMware, Hyper-V, or other enterprise virtualisation platforms, storage, backup, and disaster recovery solutions.

•                    Experience supporting enterprise data centre environments.

•                    Experience in banking, financial services, or other regulated industries is needed.

•                    Good command of spoken and written English and Chinese (Cantonese and Mandarin).

•                    Proficient in Python and/or Shell scripting for automation.

•                    Familiar with Microsoft 365, Entra ID, Exchange Online, and infrastructure monitoring tools.

•                    Knowledge of cloud platforms and infrastructure automation tools (e.g. Ansible, Terraform) is an advantage.